Payment Policy
This Payment Policy explains how payments are handled when you place an order through the Marlow & Quinn website. By completing a purchase, you agree to the terms outlined below.
Payment Authorization
When you submit an order, your chosen payment method is authorized to ensure sufficient funds or credit availability. Once authorization is successful, the transaction is completed and your order is confirmed.
If payment cannot be verified or is declined, the order will not be processed. You may retry using updated payment details or choose another payment option.
Accepted Payment Methods
We offer a variety of secure payment options for your convenience, including:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club International
- JCB
- UnionPay
- Elo
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Available methods may be displayed at checkout depending on your device and location.
Secure Transactions
All payments are processed through Shopify’s secure infrastructure using industry-standard encryption and fraud prevention measures. Sensitive payment information is handled securely and is never stored on our servers.
Orders may occasionally undergo additional verification checks. If this occurs, processing may be delayed or the order may be canceled for security reasons.
Pricing & Currency
Product prices are shown clearly before checkout and confirmed at the time of payment. Once an order is completed, no additional charges will be applied by us.
Orders are processed in the currency displayed during checkout. Any exchange rate differences or bank fees are determined by your financial institution.
Refunds
If a refund is approved according to our Return & Refund Policy, the amount will be issued back to your original payment method.
Refund processing generally occurs within several business days, though the exact timing depends on your bank or payment provider.
Payment Issues & Chargebacks
If a payment is reversed, disputed, or canceled after authorization, we reserve the right to suspend or cancel the associated order until the matter is resolved.
Additional verification or payment may be required in accordance with our Terms of Service.
Policy Updates
We may update this Payment Policy periodically to reflect operational or legal changes. Updates become effective once published on our website. Continued use of our site indicates acceptance of any revisions.
Contact Information
Marlow & Quinn is operated by:
Flowforge Commerce LLC
Registration Number: 981900917
1610 Capitol Ave 413 e172, Historic Hynds Building
Cheyenne, WY 82001
United States
Support is available Monday through Saturday during business hours.
Email: support@marlowandquinn.com
Phone: +15416954165
Contact Form: Available via our Contact Us page.
Business Days: Monday to Saturday, 9:00 AM to 5:00 PM