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Terms of Service

1. Agreement to Terms

These Terms of Service govern your use of the Marlow & Quinn website and any purchases made through it. The website is operated by Flowforge Commerce LLC.

By accessing or using our website, you agree to be bound by these Terms and our related policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy. If you do not agree, please discontinue use of the site.

You confirm that you are at least the legal age of majority in your place of residence.

2. Use of the Website

You agree to use this website only for lawful purposes. You must not:

  • Violate applicable laws or regulations
  • Interfere with website security or functionality
  • Upload malicious code or harmful content
  • Use the website for fraudulent or unauthorized activities

We reserve the right to restrict or terminate access if misuse is suspected.

3. Intellectual Property

All content on this website — including text, images, branding, graphics, and design — is owned by or licensed to Flowforge Commerce LLC and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

4. Product Information & Availability

We strive to present accurate descriptions, images, and pricing. However:

  • Product availability may change without notice
  • Colors may vary depending on your device
  • Product descriptions are for general guidance

We reserve the right to limit quantities or discontinue products at any time.

5. Orders & Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel orders for reasons including:

  • Payment authorization issues
  • Suspected fraud or misuse
  • Pricing or technical errors
  • Product availability

Payments are processed securely through Shopify and its payment partners.

You agree to provide accurate billing and shipping information.

6. Pricing & Errors

Prices may be updated without prior notice. Occasionally, errors in pricing, descriptions, or availability may occur.

We reserve the right to correct errors and cancel or adjust orders if necessary.

7. Shipping & Delivery

Estimated delivery times are provided for convenience only and are not guaranteed. Delays may occur due to carriers, weather, or operational factors.

Customers are responsible for providing accurate delivery details.

8. Returns, Refunds & Cancellations

Returns and refunds are handled according to our Return & Refund Policy.

Key points include:

  • Returns accepted within 30 days of delivery
  • Orders may be canceled within 24 hours
  • Items must meet eligibility requirements

Please review the full policy for details.

9. Accounts & User Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

10. Third-Party Services

Our website may contain links to third-party services or tools. We do not control these services and are not responsible for their content or practices.

11. User Feedback & Submissions

Any feedback, suggestions, or submissions you provide may be used by us without restriction or compensation.

You agree that submissions will not violate laws or third-party rights.

12. Disclaimer of Warranties

The website and all products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.

To the extent permitted by law, we disclaim all warranties, express or implied.

13. Limitation of Liability

Flowforge Commerce LLC shall not be liable for indirect, incidental, or consequential damages arising from your use of the website or products.

Nothing limits rights that cannot be excluded under applicable law.

14. Indemnification

You agree to indemnify and hold harmless Flowforge Commerce LLC and its affiliates from claims arising from your breach of these Terms or misuse of the website.

15. Termination

We may suspend or terminate access to the website at any time if we believe these Terms have been violated.

16. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be handled in accordance with applicable law.

17. Changes to Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Company Details

Marlow & Quinn is operated by:

Flowforge Commerce LLC

Registration Number: 981900917

1610 Capitol Ave 413 e172, Historic Hynds Building
Cheyenne, WY 82001
United States

Support is available Monday through Saturday during business hours.

Email: support@marlowandquinn.com

Phone: +15416954165

Contact Form: Available via our Contact Us page.

Business Days: Monday to Saturday, 9:00 AM to 5:00 PM

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